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State-of-the-Art Medical Contact Center
BrochuresOct. 09, 2019
Covance call centers provide compliant medical information and safety services for medical products. Our highly qualified staff, comprised of experienced healthcare professionals (HCPs) and physicians, communicate essential product information and document all safety related calls. The HCPs are assisted by a team of experienced support personnel who coordinate seamless call intake, triage and processing to ensure efficient and expedient client services. Our state-of-the-art, compliant, secure and high availability (HA) cloud-based technology backbone is flexible and can quickly scale to meet your needs.
Covance call centers provide compliant medical information and safety services for medical products. Our highly qualified staff, comprised of experienced healthcare professionals (HCPs) and physicians, communicate essential product information and document all safety related calls. The HCPs are assisted by a team of experienced support personnel who coordinate seamless call intake, triage and processing to ensure efficient and expedient client services. Our state-of-the-art, compliant, secure and high availability (HA) cloud-based technology backbone is flexible and can quickly scale to meet your needs.
